FAQs


Frequently asked questions and answers!

08) Design the new system

The global database of PV panels and inverters prepared by us is updated twice a year only with new elements. Those that have been added are not removed from it. If you want to use a panel or an inverter that is not in the database, you can add it yourself to your company warehouse.

Such a problem may result from the web browser you are using – we suggest trying another one.
The proper operation of the application may also block cookies saved by the browser. The link contains information on how to delete cookies: https://pomoc.home.pl/baza-wiedzy/jak-wyczyscic-pamiec-podreczna-i-pliki-cookie-w-przegladarce.

Above 90 degrees, there is a blockage due to algorithms that are not adapted to counting the yield from panels turned to the north. At this point, it is not possible to position the panels this way. We are trying to fix this problem and we will try to improve it in the next update of the application.

Meanwhile, the solution could be to set the azimuth in the other direction, e.g. at -89 degrees – the yields will be minimum higher.

The ability to zoom in / out of a photo from Google Maps is in the lower left corner.

This problem may also result from the web browser you are using – we suggest you try using a different one.
The proper operation of the application may also block cookies saved by the browser. The link contains information on how to delete cookies: https://pomoc.home.pl/baza-wiedzy/jak-wyczyscic-pamiec-podreczna-i-pliki-cookie-w-przegladarce

Using drone photos (Bird’s-eye view) to design installations is a feature we are currently working on. We know that it will greatly improve your work in preparing offers for clients.

Until then, the design in the photos is not suited to design on flat roofs.

We suggest that you try to position the panels “manually” in the program, i.e. upload a photo of the roof, and then design one row of panels. Copy it one by one and set it yourself at the appropriate distance.
You can also use Google maps and design panels in the place where the object stands or is to be built. In this way, we will be able to perform further activities related to creating a project for the client.

When drawing the roof area, the entire roof must be selected, while when adjusting the perspective, you can create a grid with a maximum size of 50 x 50 meters. The program will automatically generate photovoltaic panels on the entire roof slope thanks to the fact that in the first step we marked the entire roof area (described example is shown in the video below).

The total length of the roof on the above building was 70 meters. Due to the perspective grid, the max. 50 meters, we had to adjust the perspective accordingly.

You can also create a visualization for half of the roof. The generated panels of the first part of the roof can be copied to the second part, thus creating panels on the entire surface that we have to use

Load More