I have purchased access for my company’s employees, but they do not have access to the application (they cannot log in).
First of all, check whether the purchased subscription version allows you to add another employee (with the basic version, we can have a maximum of 2 users; if the application is used by 3 users, you need to buy access
The invitation for a new user is sent by the administrator / account owner after logging into EasySolar. The employee opens his account only after receiving the invitation. He has to use a special link to the website through which
There is no limit of users / employees that belong to the company.The number of people in the company who simultaneously use the program depends on the payment due for the appropriate number of employees.
Most likely, users have Administrator settings or have had their permissions changed to access all clients.The setting can be changed from the main owner account after logging in in the "Employees" tab.
In our application, users can have three different access profiles to their account. We can distinguish: Owner role - the person who created the main company account, makes payments for access to the application, invites new users to his company in the application, the owner